First-Level-Support

[fɜːrst ˈlɛvəl səˈpɔːrt]

По слогам first|le|vel|sup|port

§ Грамматика

Genitiv

des First-Level-Supports

Plural

die First-Level-Supports

§Значения

first-level support

Die erste Ebene der technischen Kundenbetreuung, die einfache Anfragen bearbeitet.

The first tier of technical support handling basic inquiries.

терминологическое

Der First-Level-Support löst die meisten Probleme sofort.

— First-level support resolves most problems immediately.
Wir müssen den First-Level-Support besser schulen.

— We need to better train the first-level support staff.

Синонимы

first-level support tier

Die erste Kontaktinstanz in einem Support-System zur Problemidentifikation.

The initial point of contact for identifying and triaging issues.

терминологическое

Alle Anfragen gehen zuerst an den First-Level-Support.

— All inquiries go to first-level support first.
Der First-Level-Support hat das Problem bereits identifiziert.

— First-level support has already identified the problem.

Антонимы

§Сложные слова

§Однокоренные